Shipping Information

At Mt Chiropractic, we are committed to delivering your products quickly, safely, and transparently. Please review our detailed shipping policy below.

1. Shipping Regions & Services

Your order will be shipped from our UK, Canada, Germany, or US warehouses.
We currently support delivery to:

  • United States (Mainland)
  • Canada (Mainland)
  • United Kingdom (Mainland)
  • 23 EU Member Countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden.

Free Ground Shipping is available for orders over $50 USD within these regions.
Standard online orders are shipped via ground service. Expedited delivery options are available at checkout for an additional fee.

⚠️ Address Accuracy:
Please ensure your shipping address is correct before placing an order.
Mt Chiropractic is not responsible for delays, mis-delivery, or lost packages due to incomplete or incorrect information.
If a package is returned because of an incorrect or incomplete address, customers will be responsible for return shipping and re-delivery costs.

2. Shipping Policy

We offer free ground shipping for eligible products based on shipment weight.

→Free Ground Shipping (≤ 30 kg / 66 lbs)

Orders with a total shipment weight of 30 kg or less qualify for free ground shipping, including but not limited to:

  • Portable Chiropractic Table (Arena-180)
  • Chiropractic Drop Piece

Freight Shipping Required (> 30 kg / 66 lbs)

For products with a shipment weight over 30 kg, LTL (Less-Than-Truckload) freight shipping is required. Shipping costs will be quoted separately and paid by the customer. This applies to:

  • Electric Chiropractic Tables ( Fairworth, Prime, Absolute, Fairworth, Herrington)
  • Stationary Benches

Shipping methods, carriers, and delivery timelines may vary by destination. Expedited shipping options may be available upon request.

3. Domestic Shipping Times

  • Orders are typically dispatched within the business days listed on the product page.
  • Estimated shipping dates are shown on your order confirmation.
  • Transit time varies by region: 1–7 business days.
  • Orders placed after 4:00 p.m. PST, weekends, or holidays will be processed on the next business day.

4. Address Accuracy

Please double-check your shipping address before placing an order. Hisooth is not responsible for delays, mis-delivery, or lost packages caused by incorrect or incomplete addresses. If a package is returned due to such issues, the customer will be responsible for return and re-delivery costs.

5. Curbside Delivery (For Large Items)

  • Large or heavy items are delivered to the end of your driveway via curbside service.
  • This service does not include in-home delivery, installation, assembly, or packaging removal.
  • Items will be unloaded from the truck using a lift-gate service.

6. Tax Information

Sales tax is calculated and added based on your shipping destination.

7. Additional Information

  • Tracking Numbers: Provided by email once your order has shipped.
  • Shipping Restrictions: We cannot deliver to P.O. Boxes, APO/FPO addresses, or remote islands.
  • Damaged Shipments: Please inspect your items upon delivery. Report damages or missing parts within 48 hours, including photos, for claims processing.