Shipping Information

At Mt Chiropractic, we are committed to delivering your products quickly, safely, and transparently. Please review our detailed shipping policy below.

I. Retail & Dropshipping Orders

1. Shipping Regions & Services

Your order will be shipped from our UK, Canada, Germany, or US warehouses.
We currently support delivery to:

  • United States (Mainland)
  • Canada (Mainland)
  • United Kingdom (Mainland)
  • 23 EU Member Countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden.

Free Ground Shipping is available for orders over $50 USD within these regions.
Standard online orders are shipped via ground service. Expedited delivery options are available at checkout for an additional fee.

⚠️ Address Accuracy:
Please ensure your shipping address is correct before placing an order.
Mt Chiropractic is not responsible for delays, mis-delivery, or lost packages due to incomplete or incorrect information.
If a package is returned because of an incorrect or incomplete address, customers will be responsible for return shipping and re-delivery costs.

2. Domestic Shipping Times

  • Orders are typically dispatched within the business days listed on the product page.
  • Estimated shipping dates are shown on your order confirmation.
  • Transit time varies by region: 1–7 business days.
  • Orders placed after 4:00 p.m. PST, weekends, or holidays will be processed on the next business day.

3. Curbside Delivery (For Large Items)

  • Large or heavy items are delivered to the end of your driveway via curbside service.
  • This service does not include in-home delivery, installation, assembly, or packaging removal.
  • Items will be unloaded from the truck using a lift-gate service.

4. Tax Information

Sales tax is calculated and added based on your shipping destination.

 

II. Wholesale Orders

Wholesale orders are shipped directly from our Jiangsu, China factory.

  • Production time: 30–60 days depending on customization and volume
  • Ocean freight: 10–40 days depending on destination port
    Customers are responsible for customs clearance, duties, and local taxes.

III. Additional Information

  • Order Tracking: Tracking numbers are provided by email once your order ships.
  • Shipping Restrictions: We currently do not deliver to P.O. Boxes, APO/FPO addresses, or remote islands.
  • Damaged Packages: Please inspect your delivery upon arrival. Report any damage or missing parts within 48 hours with photos.


Summary

  • Retail & Dropshipping: Fast regional delivery with free ground shipping over $50.
  • Wholesale: Global shipping from our factory, lead times vary by order.
  • Customer Responsibility: Ensure address accuracy and handle customs duties for wholesale shipments.